Privacy Policy

1. Information We Collect

We collect information that you directly provide to us when you use our services, including:

• Account Information: Name, email address, and authentication credentials through our secure portal.
• Service Data: Documents, roadmaps, and project details shared securely via connected platforms (e.g., Google Workspace) to deliver our fractional CIO and CIP development services.
• Payment Information: Processed securely via our billing partners (e.g., Chargebee). We do not store full credit card details on our servers.

2. How We Use Your Information

Our core demographic values anti-hype, straightforward business practices. We use your information exclusively to:

• Deliver and maintain our fractional innovation services.
• Process transactions and send related billing information.
• Provide customer support and project updates.
• Ensure the security and integrity of our client portal.

We do not and will never sell your personal or business data to third parties.

3. Data Security & Integrations

We utilize industry-standard security protocols to protect your data. For our portal integrations, we request only the minimum required access scopes and enforce strict authentication controls. Your data remains yours, and our role is strictly to consult, manage, and accelerate your innovation lifecycle.

4. Your Rights & Choices

You maintain full control over your enterprise data. You have the right to access, correct, or delete your information connected to our portal. If you wish to manage your connected integrations or review data policies, please contact your designated ItsJen.ai Point of Contact directly.

5. Changes to this Policy

We may update this policy periodically to reflect changes in our practices or regulatory requirements. We value transparency and will notify active clients of any material changes directly via email or portal notifications.